9333bat Terms & Conditions — Rules Governing Platform Use

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute the entire agreement between you ("Player", "User", "you") and 9333bat ("the Platform", "we", "us", "our") with respect to your use of the website located at 9333bat.bet and all associated services, including but not limited to sports betting, live casino, slot games, promotional programmes, and payment processing. These Terms apply to all visitors, registered users, and any other person who accesses or interacts with any part of the 9333bat platform.

By completing the registration process and creating a 9333bat account, or by accessing any area of the platform where account credentials are required, you confirm that:

• You have read these Terms in their entirety and understand their content.
• You voluntarily agree to be bound by all clauses contained in this document.
• You meet all eligibility requirements set out in Section 2 of these Terms.
• The information you have provided during registration is accurate, complete, and up to date.
• You are accessing the platform in a jurisdiction where online gambling is permitted under applicable local law.

9333bat reserves the right to update, amend, or replace these Terms at any time. When material changes are made, the platform will update the "Last Reviewed" date shown on this page and, where practicable, notify registered users via email or in-platform notification. Your continued use of the platform following any such update constitutes acceptance of the revised Terms.

2 Eligibility & Age Restriction

Access to the 9333bat platform and participation in any real-money gaming or betting activity is subject to the following eligibility requirements, all of which must be satisfied simultaneously at the time of registration and throughout the duration of your account:

• Age: You must be at least 18 years of age. 9333bat enforces this restriction through mandatory KYC verification. Any account found to belong to a person under 18 will be immediately suspended, all balances forfeited, and the matter reported where legally required.
• Residency: The platform is designed to serve players residing in Bangladesh. It is your sole responsibility to ensure that online gambling is lawful under the laws of your place of residence before registering.
• Legal Capacity: You must have full legal capacity to enter into binding contracts under the laws applicable to you.
• Not Self-Excluded: You must not be subject to any active self-exclusion order, either through 9333bat's own responsible gaming tools or through any national or voluntary gambling self-exclusion scheme.
• One Account Only: Each individual person may hold only one registered account on the 9333bat platform. Operating multiple accounts — whether in your own name or through third parties — is strictly prohibited and will result in account closure and forfeiture of all balances.

9333bat reserves the right to request age and identity verification documents at any stage. Until satisfactory documentation is provided, withdrawals may be suspended. Acceptable documents include a National Identity Card (NID), valid passport, or other government-issued photo identification that confirms name, date of birth, and nationality.

3 Account Registration & KYC

To access real-money services on 9333bat, you must complete the registration process in full. During registration you will be required to provide accurate personal information including your full legal name, date of birth, email address, mobile number, and the mobile wallet number (e.g., bKash or Nagad) you intend to use for transactions. Providing false or incomplete information during registration is a breach of these Terms and grounds for immediate account closure.

Know Your Customer (KYC) Verification is a mandatory process that 9333bat carries out to confirm your identity and protect both you and the platform from fraud, money laundering, and other financial crime. KYC may be triggered at registration, at the point of a withdrawal request above defined thresholds, or at any other time 9333bat deems appropriate. You agree to cooperate fully with all KYC requests and to supply accurate documentation without undue delay.

• Accounts that fail to complete KYC within a reasonable timeframe may have withdrawals suspended until verification is concluded.
• If KYC documentation reveals a discrepancy between the information supplied at registration and the verified identity, 9333bat reserves the right to void any bets placed and withhold withdrawals pending investigation.
• 9333bat may, at its sole discretion, decline to open an account or close an existing account without providing a reason, subject to returning any verified balance owed to the account holder.

You are solely responsible for maintaining the confidentiality of your account credentials. 9333bat will not be liable for losses arising from unauthorised access to your account where such access resulted from your failure to keep your login details secure. You must notify 9333bat immediately at [email protected] if you suspect any unauthorised use of your account.

4 Deposits & Withdrawals

9333bat supports a range of payment methods designed specifically for the Bangladesh market. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). The currently supported deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, subject to availability at the time of the transaction.

Deposits: The minimum deposit amount is ৳500. Deposits via mobile wallets (bKash, Nagad, Rocket, Upay) are typically credited to your 9333bat account balance in real time. Bank transfers may take longer depending on the processing schedules of the issuing institution. 9333bat does not charge a fee for standard deposits, though your payment provider may apply its own transaction charges.

Withdrawals: Withdrawal requests to bKash and Nagad are typically processed within 5 to 30 minutes on a 24/7 basis. Withdrawals to bank accounts may take up to 3 business days depending on the receiving bank. The following conditions apply to all withdrawal requests:

• KYC verification must be completed before the first withdrawal is processed.
• Withdrawals will only be sent to a payment method registered in your own name. Third-party withdrawals are not permitted.
• If a bonus is active on your account, the applicable wagering requirement must be satisfied in full before a withdrawal can be initiated.
• 9333bat reserves the right to conduct additional security checks on withdrawal requests above defined thresholds, which may extend processing times. Players will be informed of any delay via email or live chat.
• Deposits that have not been used for wagering activity may be subject to an administrative review before withdrawal in order to prevent platform abuse.

5 Bonuses & Promotions

9333bat offers a range of promotional offers including welcome bonuses, deposit match bonuses, free bets, cashback programmes, and seasonal promotions tied to events such as BPL season, Eid, Pohela Boishakh, and T20 World Cup fixtures. Each promotion is governed by its own specific terms, which are published on the relevant promotion page at the time the offer is active. The following general conditions apply to all bonuses unless a specific promotion's terms state otherwise:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (the "wagering requirement") before they or any winnings derived from them can be withdrawn. Wagering requirements vary by promotion and are clearly disclosed at the point of opt-in.
• Minimum Odds: Where wagering requirements must be met through sports betting, a minimum odds threshold per selection typically applies (e.g., odds of 1.50 or above). Bets placed below the minimum odds threshold do not contribute to wagering requirement fulfilment.
• Game Contribution: Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while live casino games such as Baccarat, Roulette, and Blackjack may contribute a lower percentage. The contribution table for each promotion is available on the promotion detail page.
• Expiry: Bonus funds and free bets expire after a defined period (typically 7 to 30 days from the date of award). Expired bonuses are automatically removed from your account and cannot be reinstated.
• One Bonus at a Time: Only one bonus may be active per account at any given time unless a specific promotion explicitly permits stacking.
• Abuse: 9333bat reserves the right to void bonuses and any associated winnings where it determines, in its reasonable judgement, that a player has attempted to abuse the bonus system, including through the use of multiple accounts, coordinated betting, or any other form of bonus manipulation.

All promotions are subject to change or withdrawal at 9333bat's sole discretion, with reasonable notice provided where practicable. 9333bat's decision in all matters relating to bonus eligibility and wagering requirement disputes is final.

6 Betting & Gaming Rules

All sports betting activity on 9333bat is subject to the specific market rules published in the Sports Betting Rules section of the platform. By placing a bet, you confirm that you have read and accepted the applicable rules for the sport and market in question. The following general rules apply across all betting products:

• Bets are accepted and confirmed at the odds displayed at the time the bet slip is submitted. In the event of a system error resulting in the display of incorrect odds, 9333bat reserves the right to void the bet and return the stake to the player's account balance.
• Once a bet is confirmed (bet reference number issued), it cannot be cancelled or amended by the player. Exceptions apply only where "Cash Out" or "Bet Edit" features are available and explicitly offered on a given market.
• 9333bat reserves the right to void, suspend, or restrict any bet or betting market at any time without prior notice where there is evidence of match-fixing, data feed errors, or exceptional circumstances beyond the platform's control.
• Live (in-play) bets are subject to a delay between submission and acceptance. 9333bat will not be liable for bets that are rejected during this delay window due to a change in the live state of the market.
• All casino game results are determined by certified RNG software. 9333bat does not influence game outcomes in any way beyond the standard house edge inherent in the published return-to-player percentages for each game.
• In the event of a disconnection during a live casino game or slot spin, 9333bat's server-side logs constitute the authoritative record of the game state at the point of disconnection. Any incomplete round will be completed according to the server record, and the corresponding win or loss applied to your balance accordingly.

9333bat's decisions in all matters of bet settlement, game result disputes, and market interpretation are final. Disputes must be raised within 30 days of the event in question by contacting the support team via live chat or email at [email protected].

7 Responsible Gaming

9333bat is committed to promoting responsible gambling and to minimising the risk of gambling-related harm for all players on the platform. Gambling is intended to be an enjoyable leisure activity. If gambling is no longer enjoyable, or if you feel it is negatively affecting your finances, relationships, or mental health, you should use the responsible gaming tools available in your account settings immediately.

The following responsible gaming controls are available to all 9333bat account holders:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account. Limits take effect immediately and can only be lowered instantly — an increase request requires a cooling-off period to take effect.
• Session Time Reminders: Configure an alert that notifies you after a specified number of hours logged in to the platform in a single session.
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days. During a cooling-off period, login is not possible and no marketing communications will be sent to you.
• Self-Exclusion: Permanently close your account with immediate effect. Self-exclusion is irreversible and applies across all sections of the 9333bat platform. To request self-exclusion, contact support at [email protected] or use the self-exclusion tool in your account dashboard.

9333bat operates as an 18+ only platform. We are committed to preventing minors from accessing gambling services and take all reasonable steps to enforce this restriction through age verification at registration and KYC review. For more detailed guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

8 Prohibited Conduct

The following actions and behaviours are strictly prohibited on the 9333bat platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and, where appropriate, referral to relevant authorities:

• Registering more than one account, or assisting another person to open an account for your use or on your behalf.
• Providing false, incomplete, or misleading information at registration or during any subsequent KYC or verification process.
• Using the platform if you are under 18 years of age or if you are subject to an active self-exclusion order.
• Engaging in any form of money laundering, including using the platform's deposit and withdrawal systems to move funds without genuine gambling activity.
• Attempting to exploit software bugs, RNG vulnerabilities, system errors, or any technical malfunction of the platform to gain an unfair advantage. Any winnings obtained through exploitation of an error are void and will be reclaimed.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform, place bets, or manipulate game outcomes.
• Colluding with other players in live casino games, poker, or any other multiplayer format in a manner that gives coordinated players an unfair advantage over others.
• Attempting to reverse-engineer, copy, modify, decompile, or create derivative works from any part of the 9333bat platform software or content.
• Harassing, threatening, or abusing 9333bat staff or other players through any communication channel offered by the platform.
• Using a VPN, proxy server, or any other IP-masking technology to circumvent geographic restrictions or to otherwise deceive the platform about your location or identity.

9333bat employs automated fraud detection systems and manual review processes that continuously monitor account activity for signs of prohibited conduct. Where prohibited conduct is confirmed, 9333bat's decision on the appropriate action — including account closure and balance forfeiture — is final and not subject to appeal.

9 Intellectual Property

All content on the 9333bat platform — including but not limited to the brand name, logo, website design, page layouts, graphics, text, software code, game interfaces, promotional materials, and any other original work — is the exclusive intellectual property of 9333bat or its licensed content partners (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, among others). All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include:

• The right to copy, reproduce, distribute, publish, or commercially exploit any content from the platform without prior written permission from 9333bat.
• The right to use any 9333bat trademark, logo, or brand identifier in any context — online or offline — without express written authorisation.
• The right to frame, mirror, or otherwise incorporate any portion of the 9333bat website into a third-party website or application.
• The right to use any 9333bat game assets, including game graphics, sounds, or mechanics, outside of the intended gameplay context on the platform.

Any unauthorised use of 9333bat's intellectual property will result in immediate termination of your platform access and may be pursued through appropriate legal channels. If you believe that content on the 9333bat platform infringes your own intellectual property rights, please contact [email protected] with full details of your claim.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 9333bat, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the platform. This limitation applies regardless of the form of action and whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory.

Without limiting the foregoing, 9333bat specifically excludes liability for:

• Losses arising from gambling activity, including but not limited to losses from sports betting, live casino sessions, slot play, or any other wagering product on the platform.
• Service interruptions caused by scheduled or emergency maintenance, third-party infrastructure failures (including mobile network outages affecting bKash or Nagad payment processing), or force majeure events.
• Losses resulting from the actions of third parties, including but not limited to payment processors, game content providers, data feed suppliers, and internet service providers.
• Losses caused by a player's own failure to maintain account security, including unauthorised access resulting from a compromised password.
• Indirect or consequential losses of any kind, including loss of anticipated profits, loss of data, or reputational damage.

The 9333bat platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 9333bat does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

11 Amendments & Termination

9333bat reserves the right to amend, update, or replace these Terms & Conditions at any time, at its sole discretion, and without prior notice beyond updating the "Last Reviewed" date on this page. Where changes are material — meaning they significantly affect your rights or obligations — 9333bat will make reasonable efforts to notify affected users via email or in-platform notification at least 7 days before the changes take effect.

Termination by 9333bat: 9333bat may suspend or permanently terminate your account at any time and without advance notice if, in its reasonable judgement, you have breached any provision of these Terms, engaged in any prohibited conduct, or if account closure is required by applicable law or regulatory guidance. Upon termination for breach, 9333bat reserves the right to withhold some or all of your account balance pending investigation, in accordance with applicable law.

Termination by You: You may close your account at any time by contacting the 9333bat support team via live chat or by emailing [email protected]. To close your account, you must first withdraw any remaining balance to a verified payment method in your own name. 9333bat will process verified withdrawal requests within the standard timeframes set out in Section 4 of these Terms.

Upon account closure — whether initiated by you or by 9333bat — any active bonus balances, free bets, or promotional entitlements attached to your account are immediately and permanently voided with no compensation payable. Verified real-money balances will be returned to you via your registered payment method, less any amounts legitimately owed to 9333bat under these Terms.

12 Governing Law & Contact

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. 9333bat operates as a safe and reliable platform committed to fair play, data protection, and player security in the Bangladesh market context.

Any disputes relating to these Terms that cannot be resolved informally through the 9333bat support team will be subject to the exclusive jurisdiction of the competent courts applicable to the parties, as determined by the governing legal framework at the time of the dispute. 9333bat encourages players to raise concerns directly with the support team in the first instance, as the majority of account, payment, and game disputes can be resolved quickly and amicably through direct communication.

Contact Information: If you have any questions about these Terms & Conditions, wish to raise a dispute, or need to request account closure or self-exclusion, please contact the 9333bat support team using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 9333bat platform
• Response Time: Email enquiries are typically answered within 24 hours (Bangladesh Standard Time, UTC+6)

All formal communications and legal notices to 9333bat must be submitted in English via the email address above. Communications submitted in other languages may not be processed within standard response timeframes.